Netcracker Technology has announced that Odido, formerly known as T-Mobile Netherlands, will consolidate a number of critical processes across multiple brands and legacy environments onto Netcracker Digital BSS—a component of the flagship Netcracker Digital Platform—as part of a large-scale digital transformation project to become the telco of the future.
Odido, which recently underwent a major rebranding that combined several brands (Ben, Simpel, and Tele2) and introduced a new name, intends to streamline its operational workflows. The operator has already implemented Netcracker Digital BSS for Configure, Price, Quote (CPQ) and Order Management. This will be expanded to Product Management (Product Catalog and Product Lifecycle Management) as part of the transformation project, resulting in a number of business benefits such as faster time-to-market for new services, a more robust, scalable, and unified platform, and an overall reduction in operational expenses (OpEx) as a result of consolidation.
Building the Telco of the Future
By consolidating the BSS platform, Odido can streamline its operations, eliminating redundant systems and simplifying processes. This reduction in complexity leads to greater efficiency and cost savings for the company, as it no longer needs to maintain and integrate multiple legacy systems.
With Netcracker’s expertise, Odido can modernize its technology stack, ensuring that its infrastructure is up-to-date and capable of supporting emerging technologies. This modernization not only enhances performance and scalability but also future-proofs Odido’s systems, allowing for easier integration of new features and services.
Moving the BSS platform to the cloud offers numerous benefits, including increased flexibility, scalability, and accessibility. By leveraging cloud technology, Odido can rapidly deploy new services, dynamically allocate resources based on demand, and provide a more seamless experience for its customers. Additionally, cloudification reduces the need for on-premises hardware and maintenance, resulting in cost savings and improved reliability.
Ultimately, all of these changes culminate in a better experience for Odido’s B2C customers. With a consolidated, modernized, and cloud-based BSS platform, Odido can offer faster, more reliable services, personalized experiences, and innovative features. This leads to higher customer satisfaction, increased loyalty, and ultimately, improved business outcomes for Odido.
Symbiotic Digital Transformation
“As an established customer of Netcracker’s that has experienced a lot of success through our multi-year partnership, we are thrilled to continue our engagement as we launch a new brand and create the best experience for our customers,” said Lotta Gunnarsson, CIO at Odido. “While we make the journey towards becoming a techco, having a trusted partner at our side will make all the difference to our future success.”
“We are extremely proud to continue our long-standing relationship with Odido during such a pivotal time that includes rebranding, BSS consolidation and digital transformation,” said Benedetto Spaziani, GM at Netcracker. “Our accomplishments in the past will lead to more achievements going forward as Odido reinvents itself as a techco and enjoys the results of this hard work.”
